Need help setting up your email on your local computer? This gives you step-by-step instructions for common email clients for both PC's and MAC, as well as mobile devices.

Basic information needed by most email clients.

Type: POP3

Incoming Mail Server (POP3):

• mail.your.domain (replace your.domain with your domain name)

• Use port 110.

Outgoing Mail Server (SMTP):

• 1st choice) mail.your.domain (replace your.domain with your domain name)

• Use port 25. (or if your ISP is blocking port 25, use port 587).

• Check the box that says "SMTP server requires authentication".

• 2nd choice) Use the SMTP server from your ISP

  • Some ISP's won't allow you to use a third party SMTP server (such as AOL, Earthlink, Cox Cable, SBC Global and a growing list) and you may need to use your local ISP's outgoing mail server instead.

Account ID = Contact us for your username if you don't already know it.
Password= xxxxxx

All other information should be left as the system defaults.

Note:

• If you can not connect to the mail server for either incoming or outgoing email, it could be:

  • The username format you are using my not match what we use here. Hint, it will not be the same as your email address. Contact us if you are not sure what your login credentials are.

  • Your settings are set to use SSL (secure connection), please uncheck that option.

    • If you wish/need to use a secure connection for your email, contact us for the servers global secure mail server address.

• If you can receive your email, but can not send email, the two most common problems are:

  • You have not checked the "SMTP server requires authentication" box.

  • Your ISP will not allow the use of a third party SMTP server and you need to use theirs or switch the outgoing port to 587.